#1 Jade Roller in U.S.

FAQs

Jade Roller GIF

 

1.Do you ship outside USA ?

Currently we only ship nationwide in USA. We are continuously working to add new delivery locations.

2. How can I return my product?

Not a problem. Sometimes stuff you order online does not workout :) I will not take it personally. Just email us at help@janeandco.com.

3. How long will it take to deliver Jade Roller? 

We might take 3-5 business days to deliver your product. 

4. How can I download Amazing ways to use Jade Roller E-Book?

Please go to our facebook messenger to download E-Book - m.me/janeandconyc

5. What's the difference between the stones of Jade Roller?

All our Stones have different origin and properties

6. When can I start noticing changes after using Jade Roller?

Usually, our amazing ladies start noticing a change within 7 days of using our jade roller and gua sha. For Instant results watch “How to Use videos from Trina”. She gives a step by step guide on how to use jade roller and gua sha for a face with the benefits of using this tool

 

7. What are care instructions for Jade Roller or Gua Sha?

  1. The tool cannot be cleaned in water temperatures that exceed 176 °F/80 ℃.
  2. Do not use soapy water to clean tool. Simply wipe clean with warm water or rubbing alcohol and a soft cloth.
  3. Due to the natural construction of rose quartz, dropping the tool on a hard surface may damage the tool and roller.

8. Can I get beauty advice?

You can contact our beauty experts and like-minded beauty buffs via our facebook messenger - m.me/janeandconyc