1.Do you ship outside USA ?
Currently we only ship nationwide in USA. We are continuously working to add new delivery locations.
2. How can I return my product?
Not a problem. Sometimes stuff you order online does not workout :) I will not take it personally. Just email us at firstname.lastname@example.org.
3. How long will it take to deliver Jade Roller?
We might take 3-5 business days to deliver your product.
4. How can I download Amazing ways to use Jade Roller E-Book?
Please go to our facebook messenger to download E-Book - m.me/janeandconyc
5. What's the difference between the stones of Jade Roller?
All our Stones have different origin and properties
6. When can I start noticing changes after using Jade Roller?
Usually, our amazing ladies start noticing a change within 7 days of using our jade roller and gua sha. For Instant results watch “How to Use videos from Trina”. She gives a step by step guide on how to use jade roller and gua sha for a face with the benefits of using this tool
7. What are care instructions for Jade Roller or Gua Sha?
- The tool cannot be cleaned in water temperatures that exceed 176 °F/80 ℃.
- Do not use soapy water to clean tool. Simply wipe clean with warm water or rubbing alcohol and a soft cloth.
- Due to the natural construction of rose quartz, dropping the tool on a hard surface may damage the tool and roller.
8. Can I get beauty advice?
You can contact our beauty experts and like-minded beauty buffs via our facebook messenger - m.me/janeandconyc